Frequently Asked Questions
Everything you need to know about our minimalist, magnetic protection.
Does the MagBak case work with non-MagBak magnetic mounts?
Yes, MagBak cases are designed to be fully compatible with Apple MagSafe accessories as well as our own proprietary MagBak ecosystem for the strongest hold.
Will the magnets in the case affect my credit cards or phone?
No, our industrial-grade magnets are strategically shielded to ensure they do not interfere with your phone's internal components, GPS, or credit card strips.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are the cases drop-tested for protection?
Absolutely. MagBak cases feature a dual-layer construction and are military-grade drop-tested to protect your device from falls up to 6 feet.
Do you offer a warranty on your products?
Yes, all MagBak cases and mounts come with a one-year limited warranty covering any manufacturing defects or material failures.